Kalbarri Terms and Conditions
Please read these terms and conditions carefully.
Ensuring safety and comfort for all our guest
- COVID 19 REFUND POLICY – Please note there are no refunds if the authorities do not remove travel bans / restrictions as expected, extend or are reimposed, resulting in you being required to vacate the park or not being able to travel. We will however offer you a credit voucher to use at any time over the next 2 years, subject to availability. Please note this Covid 19 policy takes precedence over our normal refund policy.
- Your credit card will be charged within 24 hours of making your online booking. Your booking is not confirmed until a deposit has been received and you have received a deposit receipt letter.
The deposit amount charged will be the first night or 50% of the total tariff whichever is the greater amount. - Reception hours are from 8.00 am – 6.00 pm. Please call 08 9937 1077 during office hours if you are arriving after hours. No arrivals after 9.00 pm unless prior arrangements have been made.
- We have a strict one car per site or cabin policy due to limited parking spaces within the park grounds, more by arrangement with office.
- If you are planning to bring a boat you must phone the office to make arrangements, if you do not your boat will be kept outside of the caravan park grounds.
- Group bookings cannot be made online. Please call 08 9937 1077 if you wish to make a group booking.
- We strongly advise travel insurance for all your holiday reservations to meet your personal requirements in respect to personal injury, illness, employment changes or weather conditions.
- Powered sites and Ensuite sites prices are based on 2 people, extra adults are $10 per night and children are $8 per night. Maximum of 6 people per site.
- The maximum site length that can be booked online is 24Foot (8 meters) if you require a longer site you must call the office on 08 9937 1077 to make your reservation.
- Accommodation prices are based on 2 people, extra adults are $12 per night and children are $8 per night.
- Accommodation units sleep a maximum of 4 – 6 people (including children & infants) depending on the type selected.
- A maximum of 4 adults in accommodation, we are not able to accept a booking with more.
- On arrival, if the number of people exceeds the maximum for the unit type, we will not be able to accept the booking and it will be cancelled. No refund will be given.
- Please be advised we are unable to pre-allocate specific room or site numbers. Requests will be considered on a same day availability basis.
- PETS ARE NOT ALLOWED IN ANY ACCOMMODATION.
Bookings with pets can only be made for sites by phone.
Pets are only welcome outside of school holidays.
A maximum of 1 pet per site. - You must be at least 18 years of age to book accommodation with us.
- We do not accept ‘Schoolies or Leavers’ bookings.
- If you book your accommodation with us and it turns out that you are school leavers, you have school leavers in your party or you are under 18 years of age your booking will be cancelled and your deposit will not be refunded.
- You will be required to provide a credit card at check-in to cover incidental charges and may be required to provide photo ID
- Check-in times are from 11.00 am for sites on day of arrival and from 2.00 pm for accommodation on day of arrival.
- Check out time is strictly by 10.00 am
No refunds for early departures. - All roads to be kept clear at all times. Speed limit on park 5kph.
- QUIET TIME strictly from 9.30pm till 7.30 am. Please respect your neighbours.
Playground quiet time 7.30am – Closes 9.00m - Children under 9 must be accompanied by a person over 18 years old at all times in ablution blocks and within the pool area.
- Pool closes on dark and is open around 7:30am. NO-ONE is allowed into the pool area after dark and before it re-opens in the morning.
- Push bikes, scooters can be ridden between 8.00am and dusk. (HELMETS MUST BE WORN AT ALL TIMES)
- No washing cars, boats or caravans due to water restrictions.
DISCLAIMER: Owners and / or Management assume no responsibility for accidents, injuries, or loss of any kind. We reserve the right to select our clientele and guests. We reserve the right to evict any person(s) for detrimental conduct or failure to abide by our rules. Your reservation guarantees you a site – NOT a particular site. Please note booking conditions apply. We require a 50% deposit or first night whichever is the greater amount to secure your reservation. Cancellations: – More than 31 days to arrival date, full refund less $30.00 cancellation fee – 31-15 days prior to arrival date, full refund less 50% of deposit or 1 night tariff, (whichever is greater) – 14 days or less to arrival date, NO REFUND APPLICABLE. Check-in times: From 11.am for sites on day of arrival and from 2.00pm for cabins or villas on day of arrival Check-out time: STRICTLY 10.00am, on day of departure
